Nationality of an aplicant

 Either Japanese Not Japanese

Working Address

 Japan  Not Japan
Application Expired - 募集期間終了
Job ID : 27944
This job ad has been posted over 60 days ago...


Full-time Travel Consultants and Tour Guides - Hiring Immediately!

at Shinji Hirose

Nationality of an applicantNot set
Details of the jobGuest Relation, Tour Guide, Travel Consulting, Office Work
Working addressNozawa Onsen Village, Toyosato, Nozawaonsen, Nagano Prefecture, Japan
RequirementsJapanese: Conversational
Wage1000 yen / hour - 1250 yen / hour
地図を表示 ( Show Map )

About us:

IXSM Travel is a small company located in Nozawa Onsen. We are getting ready for a busy winter season and are looking for a great staff of people to help support our Daily Monkey Tour and Travel Consulting roles. It’s a fun, active job and you get to interact with people from all over the world while improving your Japanese to business level and living in beautiful and friendly Nozawa Onsen. We are also hiring for Myoko Kogen (at our newly opened branch office that is one hour away from Nozawa Onsen).

We’re looking for upbeat, friendly people who can handle customer service, but also have skills in areas such as web design, marketing, and project management. If you would like to grow a particular skill, we are the place to do it!

Our Mission:

The world is changing, and Japan is changing too! We want to protect the local culture while introducing the charms of Japan’s ski resorts and villages to people from all over the world.

Our Vision:

To find the extraordinary in the ordinary and introduce the meaningful, everyday culture and value of Japan to the world. We want people to come to Japan to interact with locals and find meaning in the local traditions, values, and lifestyle.

Company Values:

Passion: We want people who feel passion! It could be for anything--travel, food, books, onsen--passionate people are welcome.

Proactiveness: We welcome go-getters. Do you want something? Do you go get it? We value that.

Teamwork: We value team members! Let’s work together to have a fun season for everyone.

Job Description:

Winter Season (December-March):

  • Responding to travel requests and creating bookings

  • Managing guest relations

  • Leading the monkey tour (day trip)

  • Leading the various other tours

  • Manning the cafe

You will work on a shift schedule, so there will be times where you will have afternoons off, or evenings off. This creates the perfect working schedule for you to enjoy the Nozawa Onsen winter while also working and growing your careers.

Work Period: Immediate start - March, with the option of becoming a permanent employee.

Office Location: Nozawa Onsen and Myoko Kogen

Staff Accommodation: A shared apartment (shared room) is available @ 15,000JPY/M. You will be 1 minute from the main office. You will also be 1 minute away from one of the 13 public onsen and 5 minutes away from the ski lift escalator. The shared apartment is fully furnished, with a laundry, kitchen, and bath. Yakiniku, yakitori, nabe, and ramen are all within 5 minutes walking distance. It’s a great chance to live in Nozawa Onsen without having to pay resort prices.

Minimum Qualifications:

1. To be friendly and have enough energy for customer service and customer service interactions.

2. Be fit enough to run walking tours in Nozawa and Monkey Tours in Jigokudani. You will need to walk around for a couple of hours.

3. Conversational Japanese language skills so that you can talk with our service vendors and providers.

Preference Given For:

1. Higher Japanese language skill

2. Web design or online marketing experience

3. IT application knowledge (Magento, Salesforce, Zendesk, Google Suite, MailChimp)

4. Travel agency, property management or real-estate agency experience

Cultural Fit:

We’re looking for people who are open-minded and are okay with making mistakes. If you can conduct yourself with grace in a variety of situations, you’re a great fit!


You will get to live and work in Nozawa Onsen. This is a side of Japan that not many people get to experience. You will get to know the locals, be a visible part of the community, and learn and grow as a human being through your experiences here. We’ve all done it, and we think it’s a great benefit to working here in Nozawa.  

Our company offers you a chance to grow. Right now is a critical time for our growth. We are expanding, updating our current business, and much more. People who join now will be in the trenches with us, but will also have the opportunity to grow with us.

You can improve your Japanese language and business skills. You will be using Japanese to communicate with taxi providers, hotel providers, and other business partners. There will be daily opportunities to use business Japanese on the phone as well as in other situations. We are not asking for business level Japanese, but we will guide you and this is a great chance for you to learn it if you want to do business in Japan.

How To Apply:

Send us your cover letter and resume. We are looking for polite language, an understanding of customer-facing communications, and a service mindset. Tell us what you hope to gain from working with us as well as what skills you have and also those you would like to improve.

Finally, tell us a little bit about yourself. What are your hobbies? What kind of books are you reading?

We are looking to hire quickly, so apply now!



« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend
Published at 2019-06-19
Viewed: 256 times
Job ID : 27944