Nationality of an aplicant

 Either Japanese Not Japanese

Working Address

 Japan  Not Japan
Job ID : 29996
0

applicants

Full-time Business Associate - Client servicing

at Crimson Interactive

Nationality of an applicantNot set
Details of the jobBusiness Associate - Client Services
Requirements1
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Job title : Business Associate-Client Services


Job Location : Mumbai (India)


Job Description : Business Associate-Client Services


Business Associate-Client Services is a highly responsible role and will be involved in client interaction.Thus, the position is challenging and is ideal for those interested in continual learning and self-development in the work role.


We are looking for candidates who would enjoy working in a challenging environment and interacting with professionals on an international level, who have the enthusiasm and ambition to be part of a Client Servicing team that delivers high-quality services and who want to be part of an organization where technology is the core of everything that is done.


 


Key Responsibilities :


 Address client queries and resolve client feedback


 Provide guidance and information as per client requirements


 Customer relationship management (CRM) – assist CRM team in various CRM initiatives


 Handling client queries via phone & emails (incoming & outgoing)


 Identify potential clients and convert them to increase sales


 Provide advice on positioning, marketing, and development of our services from the perspective of Japanese cultural acceptance


 Play an active role in not only meeting but also exceeding client satisfaction


 


Prerequisites/Key Characteristics and Skills required:


 Should have at least a bachelor’s degree in any field


 0–3 years of experience in the service industry, in a role that requiring regular client interaction (Client Servicing/Marketing/CRM/PR functions preferred)


 Native Japanese with Basic English and traditional Japanese writing skills


 Multitasking and flexibility to work across various projects based on client requirement


 Eagerness to work in a multicultural / team environment


 


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Published at 2020-02-23
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Job ID : 29996